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Director of Sales Operations

Code Climate • New York, NY


Code Climate is the world's largest engineering intelligence platform, helping over 100,000 developers, and 1,000's customers improve the efficacy of their people, process, and code. Our product suite helps run software engineering teams -- from improving developers day to day experience to providing engineering leaders with intelligent data to help them make important decisions.

We’re looking for bright, driven, and empathetic people to partner with our customers to help them achieve their engineering goals, using Code Climate as a central tenet of success. In this role, you’ll be responsible not only for driving the success of the sales team. This is an opportunity to shape the future of a small but rapidly growing team at market-defining company.

The right person for this role is an experienced in Sales Operations who is able to both operate strategically at 10,000 ft and execute tactically at 10 ft. We are looking for someone who is excited to be the driving force behind an amazing sales team.

Examples of problems you'll be solving:

Define and continuously improve sales processes internally to maximize sales productivity and drive revenue growth

Develop analytical frameworks, tools, dashboards, and techniques to measure and report on key revenue and sales pipeline metrics

Lead efforts to scale standard methodologies to improve sales team productivity

Conduct market research and competitive analysis to support go-to-market strategy development

Partner with cross-functional teams to ensure successful execution of key projects

Continuously find opportunities for process and program improvements and optimization

Oversee team metrics and performance tracking, reporting key trends to upper management

Review sales data to identify trends and convert into actionable sales processes and tactics.


You're awesome because... 

You have 3+ years of experience in sales operations, preferably within high-growth technology or SaaS environments

You have worked in an Account Executive capacity for at least 3 plus years 

Experience supporting enterprise sales organizations and successfully driving management in a complex, changing organization

Advanced knowledge of Excel and Salesforce CRM

Ability to drive change across functional and business boundaries

Strong communication and interpersonal skills

Self-motivated and able to handle multiple competing priorities

Empathy and Compassion. You understand that people's biggest dreams are in your hands.


Working at Code Climate:

Join a small team who love what they do.

Competitive salary and meaningful stock options.

Flexible and generous paid time off including an open vacation policy and maternity/paternity leave.

Health, dental and vision insurance. We cover 100% of employee and 50% of dependent EPO premiums, as well as a portion of PPO premiums for employees and dependents. Dental and vision premiums are covered at 100% for employees and 50% for dependents.

Opportunities to continue your professional development, including attending conferences.

The best technology to get your job done. A new laptop of choice, and (practically) whatever else you need.

Dog-friendly office stocked with snacks, drinks and cold-brew iced coffee.

Code Climate is an equal opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture which reflects that. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.